A festive campaign works best when the offer, stock and customer experience are ready together. This practical 14-day checklist is an editorial planning template for local shops, salons and service businesses. Adjust it to your own capacity.
Days 1–3: Choose one clear goal
Decide whether you want enquiries, appointments or orders. Select a small group of products or services and check availability. Write the full offer, including inclusions, exclusions, validity and booking process. Avoid a discount that leaves you unable to cover delivery or service costs.
Days 4–6: Prepare customer-facing information
Take clear product photos and create one consistent offer card. Include the location, opening hours and a simple enquiry instruction. Make sure staff can explain the same offer. Prepare answers to common questions about availability, delivery and payment.
Days 7–10: Share and respond
Publish a product demonstration, an offer explanation and a helpful buying guide. Contact existing customers only through channels they have agreed to receive updates on. Log each enquiry and respond with accurate information. A clear explanation is more useful than repeated promotional messages.
Days 11–14: Deliver and review
Confirm orders against available stock. Explain realistic collection or delivery times. After the campaign, compare enquiries, completed orders and fulfilment problems. Use that review to improve your next campaign; sales increases are not guaranteed.
QuicklyIndia action: Keep your business listing details accurate so interested customers can understand what you offer.
Further reading: https://www.shopify.com/in/enterprise/blog/holiday-ecommerce
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